Our client was transferred to CLG as a client from Litigation Practice Group post their bankruptcy in June 2023. He faced an outstanding debt of $10,344.38 with Capital One. After joining CLG, he provided us with a collection notice dated April 2022.
CLG quickly took action, sending a dispute in September 2023. In response, CLG received a validation package in October 2023, with the creditor claiming the debt was valid. Unsatisfied with the outcome, CLG escalated the matter by sending another dispute in November 2023. By January 2024, the collector confirmed they were ceasing collection efforts, successfully resolving Chad's debt.